Policy PRIVACY
The application may collect name, email, mobile number, communication preference, business details, document and destination details, addresses, uploaded files, appointment information, payment references, identity-verification references, order status, shipment tracking, portal activity, and support messages.
We use information to prepare and process orders, schedule and confirm appointments, validate addresses, communicate operational updates, process payments, support identity verification, provide shipment and order tracking, prevent abuse, maintain records, and respond to support requests.
Information may be processed by Firebase, Stripe, Resend, Mapbox, scheduling, carrier, identity-verification, and hosting providers only as needed for the requested service. We retain records for operational, accounting, security, dispute, and legal needs, then delete or de-identify them when appropriate.
Marketing messages are optional. Operational messages may still be sent when necessary to complete an order or appointment. Contact support@apostilleflow.com to ask about access, correction, deletion, or communication preferences, subject to legal and operational retention requirements.